Badjee Privacy Policy — How Your Data Is Protected

1 Introduction

Welcome to Badjee. Badjee's privacy policy is a transparent commitment between us and you — we are always responsible stewards of your personal information. This policy has been written in plain, simple language with Bangladesh users in mind, so every detail is easy to understand.

This privacy policy applies to Badjee's website, mobile app, and all digital services. By using Badjee, you are considered to have accepted the terms described in this privacy policy. Please read it carefully in full.

Badjee believes transparency is the foundation of trust. We never collect data covertly or use it without a clear purpose. Every piece of information we collect has a specific, legitimate reason behind it, as fully explained in this policy.

2 What data is collected

Under Badjee's privacy policy, we collect two types of data — information you provide directly and information collected automatically. Details are outlined below:

Information you provide:

• Full name, email address, phone number, and date of birth (collected at registration)
• National ID or passport number (for KYC verification)
• Bank account or mobile banking details (for payments)
• Residential address and postal code
• Information provided when contacting the support team

Automatically collected information:

• IP address and device type
• Browser type and operating system
• Page visits, clicks, and session duration
• Gaming History & Betting Patterns
• Information Collected via Cookies and Tracking Pixels

3 Purpose of Data Use

Badjee uses the data it collects for the following purposes:

• Account management: To create, verify, and manage your account.
• Payment Processing: To process deposits and withdrawals.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Customer Support: To resolve your questions or complaints.
• Service Improvement: To analyze usage patterns and improve your gaming experience.
• Legal obligation: To meet regulatory requirements.
• Promotional Communications: To send you offers and bonus information, with your consent.

Badjee never shares your data with third parties for advertising purposes. Every use of your data is based on a specific, legitimate reason.

4 Data Sharing Policy

A core principle of Badjee's privacy policy is that your data will never be sold. However, data may be shared in the following limited circumstances:

• Payment Processors: Relevant information may be shared with approved payment gateways to complete transactions.
• Legal authorities: Data may be disclosed in response to a court order or a valid request from a legal authority.
• KYC partners: With approved KYC service providers for identity verification.
• Security Providers: With relevant authorities in cases involving fraud or money laundering investigations.

In all of the above cases, Badjee ensures that the receiving party upholds the same standard of privacy protection. Under no circumstances is your data shared with third parties for marketing or advertising purposes.

5 Cookie Policy

Badjee uses cookies on its website and app to enhance the user experience. Cookies are small text files stored in your browser or on your device.

Cookies used by Badjee:

• Essential Cookies: Essential for maintaining login sessions and site security.
• Performance Cookies: To understand which sections of the site are used most.
• Functional Cookies: To remember your language, region, and preferences.
• Analytics Cookies: To collect anonymous usage data for improving site services.

You can disable cookies through your browser settings. However, turning off certain essential cookies may prevent some Badjee features from working properly.

6 Data Security

Badjee uses industry-leading technology to keep your data secure. Our security measures include:

• 256-bit SSL/TLS encryption on all data transmissions
• Firewall & Intrusion Detection System
• Regular Security Audits & Penetration Testing
• Two-Factor Authentication (2FA)
• Limited access policy — only authorized personnel can access data
• Regular encrypted backups of server data

In the event of a security breach, Badjee will notify all affected users as quickly as possible and take the necessary steps to address it. That said, users are also responsible for keeping their own account passwords and login credentials confidential.

7 Data Retention Period

Badjee does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For as long as the account is active, and 5 years after closure (legal obligation).
• Transaction details: 7 years (in accordance with financial regulatory authority guidelines).
• KYC documents: 5 years after account closure.
• Gaming History: 3 years, or longer if required by law.
• Support contact: 2 years after last contact.

Once the retention period expires, data is securely deleted or anonymized.

8 Your rights

Under Badjee's privacy policy, you are entitled to the following rights:

To exercise any of these rights, contact Badjee's support team. We generally process requests within 30 days.

9 Minor Protection

Badjee strictly does not provide services to anyone under the age of 18. In line with Badjee's privacy policy, we do not knowingly collect data from minors.

Age is verified at registration and re-confirmed during the KYC process. If a minor's account is identified, it will be closed immediately and all associated data will be deleted.

10 Policy Updates

Badjee may update this privacy policy from time to time. For any significant changes, we will notify you through the following channels:

• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will reflect any changes.
• Push notifications may be sent through the Badjee app.

Continued use of Badjee after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

11 Contact

For any privacy-related questions, complaints, or requests, please contact Badjee's dedicated Privacy Team:

We typically respond within 2 business days. For urgent matters, reach us directly via live chat — our support team is available 24/7.